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Charles M. Henderson, Jr. and Susan S. Harmeling, Hise O. Gibson- Chief Learning Officer

Getting DEI right will require a top-down, sustained and quantified approach to successfully institute the organization-wide changes that are needed to get the most out of the increasingly diverse American workforce. The effective implementation of these three key practices is crucial for any organization operating in the 21st century.

Charles M. Henderson, Jr. and Susan S. Harmeling - Newsweek

We will never solve the problems of racism, inequality and discrimination with the same destructive impulses that got us here in the first place.

Charles M. Henderson, Jr. and Susan S. Harmeling - Harvard Business School

Businesses can't properly tackle diversity with computer-based training sessions, say Susan S. Harmeling (MBA 1991) and Charles M. Henderson, Jr. (MBA 1991). You want a more inclusive organization? Be prepared to get vulnerable.

Charles M. Henderson, Jr. and Susan S. Harmeling - Government Executive

Much like a company with a poor track record on diversity, equity and inclusion, the nation is looking for clear change absent a clear idea of how it will be accomplished.

Charles M. Henderson, Jr. and Susan S. Harmeling - Business Insider

"Diversity washing" is an applicable name for the virtue signaling corporate leaders are rushing to embrace today. Our research shows that any real, meaningful change in DE&I takes a great deal of time, money and commitment.

Protests over the police killing of George Floyd rage on more than three months later.

Harvard Business School Alumni Stories

As a guy who makes his living getting—and keeping—people’s attention, Charles M. Henderson, Jr. (MBA 1991) appreciates the value of a memorable tagline. He knows that his is more compelling than most. “I call it my ‘heroin-to-Harvard’ story,” he says. “Really, it’s a metaphor for a leader’s story of where you were to where you are.”

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